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Professor Christy Cheung

RGC Senior Research Fellow
Professor, Department of Finance and Decision Sciences
School of Business

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Professor Christy Cheung

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About

Christy M.K. Cheung is a Professor of Information Systems and e-Business Management and the Director of Research Postgraduate Programme of School of Business at Hong Kong Baptist University. She is the awardee of RGC Senior Research Fellow (研資局高級研究學者) and obtains HK$7.8 million over a period of 60 months. Her research interests include Technology Use and Well-Being, Social Media, and Adaptive and Maladaptive IT Use. She has published over two hundred refereed articles in international journals and conference proceedings, including European Journal of Information Systems, Information Systems Journal, Information Systems Research, Journal of Information Technology, Journal of Management Information Systems, Journal of the Association for Information Systems, Journal of the Association for Information Science and Technology, MIS Quarterly and among others. Her work has been recognized with research awards such as the Emerald Literati Network Awards for Excellence (2007; 2016), Distinguished Paper Awards at the International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (2011, 2014, 2015),  Best Paper Awards at the International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (2014) and International Conference on Information Systems (ICIS 2003).  One of her articles is listed as “Hot Paper” in May/June 2020 and six other articles are listed as “Highly Cited Papers” in Essential Science Indicators (ESI) in 2020.

 

Christy is the Principal Investigator and Co-Principal Investigator of over 25 research grants (including General Research Fund, UGC Additional Funding for Teaching and Learning Related Initiatives, Joint Research Fund from National Natural Science Foundation of China, Faculty Research Grant, and etc.) totally over HK$12 million.  Her academic leadership roles including being the Editor-in-Chief of Internet Research – an SSCI journal with an impact factor of 4.708 in 2019. She has also served in many different Senior Editor and Associate Editor roles for several major IS journals, including Decision Support Systems, European Journal of Information Systems, Information & Management, Information Systems Journal, and others. She is the award recipient of “Excellence in Reviewing” Honorable Mention in the Journal of Association of Information Systems 2018. She is the President of the Association for Information Systems (AIS-Hong Kong Chapter) since 2017. She has served as Conference Chair and Track Chair in leading IS conferences (e.g., ICIS, ECIS, AMCIS, and PACIS). She has also been invited to give keynote speech, panel discussion, and invited seminars in Canada, China, Denmark, Germany, Portugal, Taiwan, and the United States. Since 2011, she has supervised three PhD students at HKBU. They have graduated and are now placed at Durham University (UK), NEOMA Business School (France), and Northumbria University (UK).

 

She is the recipient of the President’s Award for Outstanding Performance in Research Supervision (Hong Kong Baptist University) 2019/20, Faculty/School Performance Award in Scholarly Work (Hong Kong Baptist University), 2018/19, Outstanding Performance in Scholarly Work in the School of Business (Hong Kong Baptist University) in 2009 and 2018 and Outstanding Performance in Teaching in the School of Business (Hong Kong Baptist University) in 2010 and 2019.

Highlights

Professor Christy Cheung has been working on a sustainable research programme, “Technology Use and Well-Being”, comprising a series of projects and papers aligned with her research and teaching interests. 

 

  1. Online Harassment on Social Media

With her research expertise and experience in user behaviour on social media, Professor Cheung has developed research interest in understanding users’ deviant behaviours on social media. Specifically, her team began to examine this socio-technical issue in 2015. There are two main streams of research: the first is about the participant roles in online harassment on social media. She has been publishing papers related to the motivation to bully, the coping strategies of victims, and bystanders’ joining-in behaviours. The second stream examines the prevention and intervention strategies of online harassment. She is currently developing the second stream of research, with a focus on how technology design prevents and mitigates online harassment on social media.  
 

  1. Technology Addiction

The scientific understanding of technology addiction is still evolving, and Professor Cheung has developed two research streams addressing issues such as a theoretical explanation of the formation of technology addiction and prevention and intervention strategies. Similar to the first research programme, most of her published works deal with the formation of technology addiction. She is currently looking at prevention and intervention strategies for technology addiction.

 

  1. Collective Behaviour

Collective action enabled by social networking technologies has long been a research interest for Professor Cheung. Most of her works look at how technologies facilitate users to form collective intention to act together (that is, collaboration, sharing knowledge, playing online games). With more and more sophisticated destructive collective online and offline behaviours, she is developing new projects in this area to understand how technologies facilitate and intervene in collective deviant action.

 

In addition to the research programme on technology use and well-being, Professor Cheung has been working on research related to electronic word-of-mouth communication, e-commerce and social commerce, adaptive and maladaptive use of technologies in the workplace, and mobile health.

 

 

Achievements

  • RGC Senior Research Fellow (研資局高級研究學者) 2020/21
  • HKBU President’s Award for Outstanding Performance in Research Supervision (2019-20)
  • HKBU Performance Award in Scholarly Work (2018-19)
  • HKBU School of Business Award for Outstanding Performance in Scholarly Work (2018-19)
  • Journal of AIS “Excellence in Reviewing” Honorable Mention, 2018
  • Emerald Literati Network Awards for Excellence 2016
  • Editor in Chief, Internet Research 2017-Current
  • President, Association of Information Systems (Hong Kong Chapter) 2017-Current
  • Google Scholar Citations: over 20,000; SCI/SCCI Citations: over 5,000
     

 

Research Outputs

Ten Most Representative Publications

  • Wong R.Y.M., Cheung, C.M.K., Xiao B., and Thatcher J., (In Press), "Standing up or standing by: Understanding bystanders’ proactive reporting responses to social media harassment", Information Systems Research.    
  • Gong, X., Cheung, C.M.K., Zhang, K.Z.K., Chen, CY, & Lee, M.K.O., (In Press), A Dual-Identity Perspective of Obsessive Online Social Gaming, Journal of the Association for Information Systems
  • Trang S., Trenz, M., Weiger, W., Tarafdar, M., and Cheung, C.M.K., (In Press), “One App to Trace Them All? Examining App Specifications for Mass Acceptance of Contact-Tracing Apps”, European Journal of Information Systems.
  • Lee, Z.W.Y., Cheung, C.M.K., & Chan, T.K.H., (In Press), Understanding Massively Multiplayer Online Role-Playing Game Addiction: A Hedonic Management Perspective. Information Systems Journal
  • Chan, T.K.H., Cheung, C.M.K., & Wong, R.Y.M. “Cyberbullying on Social Networking Sites: The Crime Opportunity and Affordance Perspectives.” Journal of Management Information Systems 36(2) (2019): 574-609
  • Venkatraman, S., Cheung, C.M.K., Lee, Z.W. Y., Davis, F.D., & Venkatesh, V. “The “Darth” Side of Technology Use: An Inductively Derived Typology of Cyberdeviance.” Journal of Management Information Systems 35(4) (2018): 1060-1091
  • Suh, A., Cheung, C.M.K., Ahuja, M., & Wagner, C. “Gamification in the Workplace: The Central Role of the Aesthetic Experience.” Journal of Management Information Systems 34(1) (2017): 268-305
  • Cheung, C.M.K. & Thadani, D. R. (2012).  The Impact of Electronic Word-of-Mouth Communication: A Literature Analysis and Integrative Model. Decision Support Systems, 54 (1), 461-470.
  • Cheung, C.M.K., Chiu, P. Y., & Lee, M. K.O. (2010).  Online Social Networks: Why Do ‘We’ Use Facebook? Computers in Human Behavior, 27 (4), 1337-1343
  • Limayem, M., Hirt, S. G., & Cheung, C.M.K. (2007).  How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance, MIS Quarterly, 36 (4), 705-737