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Christy M.K. Cheung is a Chair Professor in Information Systems and Digital Innovation Management. She also serves as the Director of the Research Office at Hong Kong Baptist University. She is the awardee of RGC Senior Research Fellow (研資局高級研究學者) and obtains HK$7.8 million over a period of 60 months. She has published over 200 refereed articles in international journals and conference proceedings, including Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, MIS Quarterly, and among others. Her works are highly cited over 30,000 times and over 10,000 times per Google Scholar and Web of Science. She has been recognized to be among the World’s Top 2 percent scholars, with a recent ranking of 29th out of ~18K scientists in information systems (and ranked 1st among female scientists in information systems). Her academic leadership roles include being the Editor-in-Chief of Internet Research (since 2016). She has also served in many different Senior Editor and Associate Editor roles for several major IS journals, Information Systems Journal, Information Systems Research, Journal of Association Information Systems, and others. She received the “Best Reviewer” in the Journal of Association of Information Systems in 2020. In 2021/22, she received the President’s Award for Outstanding Performance in Scholarly Work (Hong Kong Baptist University) 2021/22. In 2019/20, she received the President’s Award for Outstanding Performance in Research Supervision.
Her research interests include IT and User Behaviors, Responsible Use of IT, and IT and Societal Implications. She has published over 200 refereed articles in international journals and conference proceedings, including European Journal of Information Systems, Information Systems Journal, Information Systems Research, Journal of Information Technology, Journal of Management Information Systems, Journal of the Association for Information Systems, MIS Quarterly and among others. Her works have been recognized with research awards such as the Emerald Literati Network Awards for Excellence and Best Paper Awards at International Conference on Information Systems. She is also the award recipient of “JAIS Outstanding Reviewer” in 2020.
Her works have been cited about 25,000 times and about 7,000 times per Google Scholar and Web of Science, respectively, with an h-index of 67 and i-10 index of 121. She has been recognized to be among the World Top 2 percent scholars, with a recent ranking of 29th out of ~18K scientists in the field of information systems (and ranked 1st among all female scientists in the field of information systems). Two of her articles are listed as “Hot Paper” in 2020 and seven other articles are listed as “Highly Cited Papers” in Essential Science Indicators (ESI) in 2020.
She is the President of the Association for Information Systems (AIS-Hong Kong Chapter) since 2017. She has served as Conference Chair and Track Chair in leading IS conferences (e.g., ICIS, ECIS, AMCIS, and PACIS). She has also been invited to give keynote speeches, panel discussions, and invited seminars in Canada, China, Denmark, Finland, Germany, Portugal, Taiwan, and the United States. Since 2011, she has supervised three Ph.D. students at HKBU. They have graduated and are now placed at Durham University (UK), University of Auckland (New Zealand), and Northumbria University (UK).
Christy is also the recipient of the President’s Award for Outstanding Performance in Research Supervision (Hong Kong Baptist University) 2019/20, Faculty/School Performance Award in Scholarly Work (Hong Kong Baptist University), 2018/19, Outstanding Performance in Scholarly Work in the School of Business (Hong Kong Baptist University) in 2009 and 2018 and Outstanding Performance in Teaching in the School of Business (Hong Kong Baptist University) in 2010 and 2019.
Christy has been working on a sustainable research programme comprising a series of projects and papers aligned with her research and teaching interests. Her research works can be classified into IT and User Behaviour, Responsible Use of IT, and IT and Societal Implications.
- IT and User Behaviour
Information technologies have become an integral part of our personal and work lives. Christy’s primary research interest is to understand how individuals adopt, use, and continue to use IT for leisure and work. Her classic MIS Quarterly paper (Limayem et al. 2007) introduces the concept of IS habit and argues that the use of technologies can also be explained by habit. She also advances IS research by looking at how technologies facilitate users to form collective intentions (we-intention) to act together (e.g., collaboration, sharing knowledge, playing online games).
- Responsible Use of IT
Social technologies (e.g., virtual worlds, online discussion forums, social media) connect geographically distant individuals and facilitate their pursuit of mutual interests and goals. Individuals can obtain social and informational support by socializing and participating in public discussions on online platforms. However, social technologies are vulnerable to hostile social interactions such as cyberbullying, cyberharassment, cybermobbing, doxxing, and trolling. With more and more sophisticated destructive collective online and offline behaviours, her SRFS grant aims to advance the literature on how technologies facilitate and intervene in collective deviant actions.
- IT and Societal Implications
With the widespread popularity of information and communication technologies, the pervasive expansion of immediate many-to-many connections has introduced new dynamics amongst and between users, companies, and advocates that pertain to all forms of political, economic, and personal life. While these dynamics imply various positive consequences for the civil society (e.g., greatly unrestrained access to sharing and collecting information), they also introduce severe issues of coordinated adversary behaviors (e.g., coordinated inauthentic behavior, cybermobbing, distortion of the public discourse, the proliferation of unreliable information, relinquished on- and offline privacy). Christy has developed projects related to maternity and mobile health technologies, data breach and recovery actions, and fake news and digital resilience.
In addition to the three main research interests, Christy has been working on research related to electronic word-of-mouth communication, and e-commerce, and social commerce.
- RGC Senior Research Fellow (研资局高级研究学者) 2020/21
- World Top 2% Scientist (Ranked 1st among all female scientists in the field of information systems, October 2021)
- HKBU President’s Award for Outstanding Performance in Research Supervision (2019-20)
- HKBU Performance Award in Scholarly Work (2018-19)
- HKBU School of Business Award for Outstanding Performance in Scholarly Work (2018-19)
- Journal of AIS “Outstanding Reviewer”, 2020
- Emerald Literati Network Awards for Excellence 2016
- Editor in Chief, Internet Research 2017-Current
- President, Association of Information Systems (Hong Kong Chapter) 2017-Current
- Google Scholar Citations: over 20,000; SCI/SCCI Citations: over 5,000
Ten Most Representative Publications
- Venkatesh, V., Cheung, C. M., Davis, F. D. and Lee, Z. W. Y. (In Press), Cyberslacking in the Workplace: Antecedents and Effects on Job Performance, Management Information Systems Quarterly.
- Li, Y.J., Cheung, C.M., Shen, X.L., & Lee, M.K., (In Press), When Socialization Goes Wrong: Understanding We-Intention to Participate in Collective Trolling in Virtual Communities, Journal of the Association for Information Systems.
- Gong, X., Cheung, C.M., Zhang, K.Z., Chen, CY, & Lee, M.K., (2021), A Dual-Identity Perspective of Obsessive Online Social Gaming, Journal of the Association for Information Systems, 22 (5),8.
- Wong, R. Y. M., Cheung, C. M., Xiao, B., & Thatcher, J. B. (2021). Standing Up or Standing By: Understanding Bystanders’ Proactive Reporting Responses to Social Media Harassment. Information Systems Research. 32(2),561-581.
- Lee, Z. W., Cheung, C. M., & Chan, T. K. (2021). Understanding Massively Multiplayer Online Role‐Playing Game Addiction: A Hedonic Management Perspective. Information Systems Journal, 31(1), 33-61.
- Trang, S., Trenz, M., Weiger, W. H., Tarafdar, M., & Cheung, C. M. (2020). One App to Trace Them All? Examining App Specifications for Mass Acceptance of Contact-Tracing Apps. European Journal of Information Systems, 29(4), 415-428.
- Chan, T. K., Cheung, C. M., & Wong, R. Y. (2019). Cyberbullying on Social Networking Sites: The Crime Opportunity and Affordance Perspectives. Journal of Management Information Systems, 36(2), 574-609.
- Venkatraman, S., Cheung, C. M., Lee, Z. W., D. Davis, F., & Venkatesh, V. (2018). The “Darth” Side of Technology Use: An Inductively Derived Typology of Cyberdeviance. Journal of Management Information Systems, 35(4), 1060-1091.
- Suh, A., Cheung, C. M., Ahuja, M., & Wagner, C. (2017). Gamification in the Workplace: The Central Role of the Aesthetic Experience. Journal of Management Information Systems, 34(1), 268-305.
- Limayem, M., Hirt, S. G., & Cheung, C. M. (2007). How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance. MIS Quarterly, 705-737.